Privacy Policy

1. Introduction

CardLion ("we", "us", or "our") respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use, and safeguard your information when you use our platform.

2. Information We Collect

2.1 Information You Provide

• Account Information: Name, email address, username, password
• Profile Information: Profile picture, bio, collector preferences
• Transaction Data: Shipping address, billing information, purchase history
• Communication Data: Messages between users, support tickets
• Listing Data: Card descriptions, images, pricing information

2.2 Information We Collect Automatically

• Device Information: IP address, browser type, operating system
• Usage Data: Pages visited, features used, search queries
• Cookies: Session cookies, preference cookies, analytics cookies
• Location Data: General location based on IP address

3. How We Use Your Information

We use your information to:

• Provide and maintain our services
• Process transactions and payments
• Communicate with you about your account and transactions
• Send marketing communications (with your consent)
• Improve our platform and develop new features
• Detect and prevent fraud and abuse
• Comply with legal obligations
• Resolve disputes and enforce our policies

4. Information Sharing

We share your information with:

• Other Users: Public profile information and listings
• Service Providers: Payment processors, shipping partners, analytics providers
• Law Enforcement: When required by law or to protect rights
• Business Transfers: In case of merger, acquisition, or sale of assets

We do not sell your personal information to third parties.

5. Data Security

We implement industry-standard security measures to protect your data, including:

• Encryption of sensitive data in transit and at rest
• Regular security audits and assessments
• Access controls and authentication measures
• Employee training on data protection

However, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security of your data.

6. Your Rights

You have the right to:

• Access: Request a copy of your personal data
• Correction: Update or correct inaccurate information
• Deletion: Request deletion of your account and data
• Portability: Receive your data in a portable format
• Opt-out: Unsubscribe from marketing communications
• Restriction: Limit how we process your data

7. Cookies and Tracking

We use cookies and similar technologies to:

• Keep you logged in
• Remember your preferences
• Analyze usage patterns
• Personalize your experience

You can control cookies through your browser settings, but disabling cookies may limit functionality of our platform.

8. Children's Privacy

CardLion is not intended for users under 18 years of age. We do not knowingly collect personal information from children under 18. If we discover we have collected information from a child under 18, we will delete it immediately.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your data in accordance with this privacy policy.

10. Data Retention

We retain your information for as long as necessary to provide our services and comply with legal obligations. When you delete your account, we will delete or anonymize your personal information, except where retention is required by law.

11. Third-Party Links

Our platform may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. Please review their privacy policies before providing any personal information.

12. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of material changes via email or platform notification. Your continued use of CardLion after changes indicates acceptance of the updated policy.

13. Contact Us

If you have questions about this privacy policy or our data practices, please contact us:

Data Protection Officer
CardLion Pte Ltd
123 Orchard Road
Singapore 238874
Email: privacy@cardlion.com
Phone: +65 9123 4567

14. Supervisory Authority

If you are not satisfied with our response to your privacy concerns, you have the right to lodge a complaint with the Personal Data Protection Commission (PDPC) in Singapore or your local data protection authority.